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Collaboration engineer in Dammam/Khobar/Eastern Province - Saudi Arabia

Experience: 8 - 10 yrs.
Education:Basic - Bachelor of Technology/Engineering(Electrical, Electronics/Telecomunication)
Nationality: Any Arabic National, Any European National, Indian, Filipino
Industry Type: Construction / Civil Engineering
Functional Area:Engineering Mar 20, 2018


Job Description

Scope of Work

Job Summary

► Configuration, Installation & upgrade Cisco UCS-C & UCS-B, Cisco Fabric Interconnect, Cisco Unified Computing System for Cisco Voice Applications & for Vulnerabilities & Operational issues.
► Ability to understand Voice infrastructure & capability matrix for Unified Communications products suites before actual upgrade or any changes in order to avoid any service loss.
► Upgrade, Hotfixes for Cisco Unified Communications (Cisco Unified Communication Manager, Cisco Unity Connection, Cisco Unified IM & Presence)
►Ability to handle Administration tasks of Cisco Unified Contact Center (Cisco CVP, Cisco UCCE, Rogger, Admin workstation, OS 2008/2012, SQL 2008, 2014, real-time & historical time & wall board services.
► Configuration, installation & upgrade ESXi & vCenter servers in order to fix vulnerabilities, performance.
► Configuration and upgrade of Cisco Voice Infrastructure (Cisco PGW, Cisco MGX, Cisco Voice Routers, Cisco ITPs)
► Troubleshooting L2 issues for Voice Networks
► Documentation & planning for L1, L2 & L3 level changes, CAB approvals.
► Troubleshooting & operation support for Windows & Linux based servers for Cisco voice setup.
► Configuration of new feature of Voice servers including UCCM, CUC & IM & Presences.
► Supporting users in getting connected to any of the IP Telephony Services, e.g. Phone Lock, Extension mobility, etc.
► Knowledge of Voice Gateways and Soft-switches
► Carry out day-to-day operations, maintenance, upgrade and problem determination and resolution of IP
► Ability to analyze and planning for security issues, planning for down time and upgrade end user end points like Phones, Jabber clients, Cisco Telepresence devices.
► Administration of Cisco VCS-Control & VCS-Expressway for Video end pints, upgrade for security fix and new features.
► Administration & System Maintiness of Cisco Telepresence Conductor, cisco MCU & its integration aspects with Cisco Voice applications.
► Backup of Cisco Unified Communication Products Suits (CUCM, CUC, IMP, Expressway, PGW, Voice Gateway) & ability of disaster recovery.


Desired Candidate Profile

Qualifications

► 4 years Bachelor degree in Electrical / Electronic / Communication Engineering
► Engineers shall preferably be CCNA Voice, CCVP, CCIE Voice/Collaboration or equivalent certifications with working experience
► Minimum of 8-10 years of related experience


Keyword: Collaboration engineer, Collaboration, CCNA Voice, CCVP, CCIE Voice, Voice Gateways
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